Return & Cancellation Policy

What is the ITL Secure VPN Return Policy?

• If you are not satisfied with ITL Secure VPN or have any complaints, please let us know. Our return policy includes a 100% refund.
• If you’ve purchased ITL Secure VPN through any of our payment gateways and are still not satisfied, you will get a full refund within 60 days of the date of purchase.
• If you return your ITL Secure VPN purchase and/or receive a refund, you agree to uninstall and delete all copies of this software from your PC or any other PC this product has been licensed to. The license may also be disabled for further use.
• To get a full refund or to initiate a refund, contact ITL Secure VPN support team at support@innovanathinklabs.com

60-Days Money Back Guarantee

• You are eligible for a full refund if you’ve purchased a 1-year license of ITL Secure VPN.
• This 60-days money back guarantee applies if you have purchased an ITL Secure VPN subscription with a one-year term and only when you initiate a refund within 60 days of your date of purchase.
• A full refund is limited to the current subscription term.

Please don't hesitate to contact ITL Secure VPN Support for assistance. It is the fastest way to request a refund.

Exceptions to the Return and Cancellation Policies

The following are not applicable for a refund:

• When you’re initiating a return after 60 days from the date of purchase.
• When the ITL Secure VPN license expires.
• When you do not provide your order ID and/or associated email id (used at the time of purchase of the license key).

ITL Secure VPN Protection Promise

ITL Secure VPN is a smart VPN application for your Windows PC. In the unlikely event that we are unable to give you the desired results, you may be entitled to a refund of the ITL Secure VPN subscription. In order to be entitled for a refund, the following terms and conditions apply:

• You must purchase, renew or upgrade your qualifying ITL Secure VPN subscription directly from https://www.itlsecurevpn.com/, or subscribe to the ITL Secure VPN Automatic Renewal Service with your qualifying ITL Secure VPN subscription.
• Your refund will be based on the actual price paid for the current term of your qualifying ITL Secure VPN subscription.
• Proof of purchase is required if you have purchased from a third-party.

ITL Secure VPN Subscription Cancellation

• You may unsubscribe from your ITL Secure VPN subscription at any time by contacting ITL Secure VPN Support.
• Keep in mind if you unsubscribe, your subscription will not automatically renew. However, your ITL Secure VPN subscription will continue for the remaining days in your existing (already paid for) subscription term. You may be eligible for a refund in accordance with our money-back guarantee mentioned above.
• To get a full refund or to initiate a refund, contact ITL Secure VPN support team at support@innovanathinklabs.com